Returns & Exchanges
At ProSoccer, we want to ensure you have the right gear to dominate the pitch, which is why we offer a 30-day return policy on all unused equipment and apparel. If your new boots don't fit or you've changed your mind, we've made the exchange process as seamless as a perfect through-ball.
Return Process
- 1.Initiate Your Request
Log into your ProSoccer account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Gear
Place the items in their original packaging, including all tags and shoe boxes, ensuring they are in new, unworn condition to qualify for a full refund.
- 3.Ship It Back
Affix the return label to your package and drop it off at any authorized carrier location; we will track the shipment back to our warehouse for you.
- 4.Receive Refund or Exchange
Once our team inspects the gear, we will process your refund to the original payment method or ship out your requested exchange size within 3-5 business days.